Privacy Policy
Last updated: April 2026
RoofEZ (“we”, “our”, or “us”) operates the RoofEZ mobile application and website.
This Privacy Policy explains how we collect, use, and protect your information in connection with our professional roof measurement services.
1. Information We Collect
We may collect the following types of information:
- Account information such as name, email address, login credentials, and account identifiers (such as user ID)
- Location information may include either:
(1) user-provided property information such as address or map-selected location, and/or
(2) device-based location information when users choose to use map or GPS features.
Location information is used solely to support roof measurement service requests and order management.
- Property information such as roof measurement submission details, including user-created roof outlines or drawings, and related service request data
- Device information such as device type, operating system, and device identifiers
- Order and usage information related to service requests, report access, and interactions within the app
2. How We Use Information
We use the collected information to:
- Support property-based roof measurement service requests
- Process and manage customer orders
- Prepare and deliver professional roof measurement reports
- Allow users to access and view reports
- Provide customer support
- Maintain and improve app functionality and service operations
3. Data Sharing
We do not sell personal data.
We do not use personal data for advertising, marketing, or tracking purposes.
We may share limited data only with service providers necessary to operate the app
(such as cloud hosting or map services), strictly for service operation purposes.
4. Location Data Usage
Location information is provided by the user (such as property address or map-selected location)
and is used solely to support roof measurement service requests and order management.
Location information is not used for tracking, advertising, or marketing purposes.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
6. Data Retention
We retain user information only as long as necessary to provide services and comply with legal obligations.
7. Your Rights
You may request access, correction, or deletion of your personal data by contacting us.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@roofez.com, Service.RoofEZ@Yahoo.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
